Privacy Policy
The Data Protection Act 1998 (the Act) regulates the use of ‘personal data’ which is
essentially any information held about identifiable individuals.
As a ‘data controller’ under the Act, we, Inspire Life Guidance, must comply with its
requirements.
All data about our clients is treated as strictly confidential and is held in accordance with the
General Data Protection Regulations (GDPR) 2018
Website use
This privacy policy applies only to the actions of Inspire Life Guidance and Users with
respect to this Website. It does not extend to any websites that can be accessed from this
Website including, but not limited to, any links we may provide to social media websites.
Data collected
1. We may collect the following Data, which includes personal Data, from you:
2. Name (if you contact us through the website)
3. Contact information such as email addresses and telephone numbers (if you contact us
through the website)
4. Demographic information such as postcode, preferences and interests
5. IP address (automatically collected)
6. Web browser type and version (automatically collected)
7. Operating system (automatically collected)
8. A list of URLs starting with a referring site, your activity on this Website, and the site you
exit to (automatically collected)
Our use of Data
1. For purposes of the Data Protection Act 1998, Inspire Life Guidance is the “data controller”.
2. Data may be used by us for the following reasons:
3. Response to enquiries
4. Internal record keeping.
5. Improvement of our products/services.
Links to other websites
1. This Website may, from time to time, provide links to other websites. We have no control
over such websites and are not responsible for the content of these websites. This privacy
policy does not extend to your use of such websites. You are advised to read the privacy
policy or statement of other websites prior to using them.
Security
1. Our company is hosted on the Reg123.com platform. Reg123.com provides us with the
online platform that allows us to sell our products and services to you. Your data may be
stored through Reg123.com’s data storage, databases and the general Reg123.com
applications. They store your data on secure servers behind a firewall.
2. All direct payment gateways offered by Reg123.com and used by our company adhere to
the standards set by PCI-DSS as managed by the PCI Security Standards Council, which
is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of credit card information by our store and its
service providers.
Cookies
1. Cookies are implemented in every site built by Reg123.
2. Like most websites, our site uses Google Analytics (GA) to track user interaction. We use
this data to determine the number of people using our site, to better understand how they
find and use our web pages and to see their journey through the website. Although GA
records data such as your geographical location, device, internet browser and operating
system, none of this information personally identifies you to us. GA also records your
computer’s IP address which could be used to personally identify you but Google do not
grant us access to this. We consider Google to be a third party data processor.
3. You can choose to enable or disable Cookies in your internet browser. By default, most
internet browsers accept Cookies but this can be changed. For further details, please
consult the help menu in your internet browser.
4. You can choose to delete Cookies at any time; however you may lose any information that
enables you to access the Website quicker and more efficiently including, but not limited to,
personalisation settings.
5. It is recommended that you ensure that your internet browser is up-to-date and that you
consult the help and guidance provided by the developer of your internet browser if you are
unsure about adjusting your privacy settings.
Client Data
- Any agreements & Confidentiality Statements, signed by you the client, are retained in a
hard copy alongside client information in a secure locked safe. - Personal information will not be shared with any other persons or organisations.
- Client contact details (name, address, phone number and email address) are also stored
electronically on our secure database, which is only accessible via password by myself, the
owner of Inspire Life Guidance. - Stored contact details will be used for the following:
To confirm / arrange future bookings via email/text/messenger
To send Invoices via email
To update clients on courses, workshops, special offers if they have opted to receive the
Inspire newsletter. - Clients can choose to receive email newsletters and updates from Inspire Life Guidance.
Consent is given by email. - Clients choosing not to receive the newsletter will not be contacted.
- Clients have the right to opt out of receiving the newsletter at any time.
- Your personal information will not be shared with any other persons or organisations.
- Counselling and healing sessions are confidential and the welfare and safeguarding of clients is a priority. The information shared with us is treated sensitively and is kept private and confidential.
- However, to keep the client safe, in exceptional circumstances, if it is felt there is significant risk to the client or to the welfare of a child or another vulnerable adult, we may have to share information, as agreed in the signed Confidentiality Statement. In these circumstances we will always try and discuss this with the client first and treat it with the utmost sensitivity for the safety of all concerned.
Accessing your own Data
You have the right to ask for a copy of any of your personal Data held by Inspire Life
Guidance (where such Data is held).
Changes to this privacy policy
Inspire Life Guidance reserves the right to change this privacy policy as we may deem
necessary from time to time or as may be required by law. Any changes will be immediately
posted on the Website and you are deemed to have accepted the terms of the privacy policy
on your first use of the Website following the alterations.
This policy was last updated on 22/01/2024
By Andrew Cooper-Knight
Owner – Inspire Life Guidance